You may be losing money on work you love
By Andrew Isaacs, CIMA Member in Practice ·
Turnover is easy to see. True profit per job or per client is hidden, and busy is not the same as profitable. Some of your favourite work may be your worst earner once you count the real cost. <img class="shot" style="max-width:440px;margin:34px auto 0;display:block" src="/assets/img/blog-are-you-losing-money-on-work-you-love-ig.jpg" width="440" loading="lazy" alt="AI Finance Partners infographic, Busy is not the same as profitable. Some of your best loved clients may be your worst earners."> <p class="shot-cap" style="text-align:center">The numbers behind this.</p>
The blind spot
Cost to serve, the time, rework, chasing and quiet discounts, rarely gets added up. Two clients paying the same fee can leave very different profit once you do. Most owners cannot tell which client is which, because that detail lives in management accounts, not the year end.
What changes when you can see it
You learn which work to do more of, which to reprice, and which to let go politely. A small, tested price rise often changes the whole picture, because most owners undercharge simply because they never did the maths.
We work out what each job really makes, so you price on fact rather than fear. You cannot charge for the value you deliver until you know your own numbers.
Andrew Isaacs is a CIMA Member in Practice and Practising Certificate Holder, and the founder of AI Finance Partners, the outsourced finance function for professional services firms turning over £500k to £5m across the South East. Legal cashiering is not part of what we do.